PRIVACY POLICY

Alignment Chiropractic CRM alignmentcrm.com Effective Date: April 5, 2026

1. Overview

Alignment Chiropractic CRM ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.

2. Information We Collect

We may collect the following:

Contact information: Name, email address, phone number, practice name

Billing information: Payment method details (processed securely through third-party processors — we do not store full card numbers)

Usage data: How you interact with our platform, pages visited, features used

Communications: Messages sent through our chat widget, forms, or email

Device data: Browser type, IP address, operating system

3. How We Use Your Information

We use your information to:

Deliver and improve our services

Process billing and payments

Send appointment confirmations, reminders, and follow-ups

Communicate service updates, tips, and promotional content

Comply with legal obligations

Respond to support requests

4. SMS Communications

If you or your contacts opt in to receive SMS messages through our platform:

You will only receive messages you have consented to.

You may opt out at any time by replying STOP to any message.

Message and data rates may apply.

We do not sell or share your phone number with third-party marketers.

5. Cookies

Our website uses cookies to enhance your experience. Cookies help us understand how visitors use our site. You may disable cookies in your browser settings, though some features may not function properly as a result.

6. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who help us operate the platform (payment processors, email providers, hosting)

Legal authorities if required by law or to protect our rights

Business transfers in the event of a merger or acquisition

All third-party providers are contractually required to protect your data.

7. Data Retention

We retain your information for as long as your account is active and for a reasonable period after cancellation for legal and business purposes. You may request deletion of your data by contacting us at [email protected].

8. Your Rights

You have the right to:

Access the personal information we hold about you

Request corrections to inaccurate data

Request deletion of your data

Opt out of marketing communications at any time

Withdraw SMS consent by replying STOP

To exercise any of these rights, contact us at [email protected].

9. HIPAA Notice

We do not collect, store, or process Protected Health Information (PHI) as defined by HIPAA. Our platform is built with HIPAA-conscious communication boundaries. Clients are responsible for their own compliance with HIPAA regulations.

10. Security

We implement industry-standard security measures including encryption, secure servers, and access controls. No method of transmission over the internet is 100% secure — we cannot guarantee absolute security but are committed to protecting your data.

11. Children's Privacy

Our services are intended for business use by adults. We do not knowingly collect information from anyone under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our website. Your continued use of our services after changes take effect constitutes your acceptance.

13. Contact

Alignment Chiropractic CRM alignmentcrm.com Windsor, Connecticut [email protected]